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Moore Heating & Air Conditioning

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Moore installed air conditioning and solar panels for us and from the initial visit by Dale to assess our needs and recommend solutions, to the air conditioning installation team led by Tommie and Ronnie and finally the solar panel team led by Fabian and Terrence, we could not have had a better experience. Â Everything was well explained, the work was neatly and expertly done, and everyone was very knowledgable, professional and friendly. Â I feel they went above and beyond to ensure we were happy including moving and replanting a shrub to make room for the air conditioner, and painting the conduits running up the side of the house to match our siding. Â I have every confidence that Moore will be with us through this transition period and into the future.

Moore came out and gave us an estimate to install a complete air conditioning system in our Santa Rosa home. Not only did they do a great job installing the AC, they also completely renovated our heating system including enlarging the duct and completely rebuilding the heater. The work was done for the price they quoted even though it took  more work on the heater than what they thought would be required. Their workmanship was first rate and they followed up to be sure we were pleased with what they had done.

Our home inspector couldn't get in the crawl space and was concerned about our vents. Â Moore came out and was able to get under the house and inspect. Â They told us it looked functional and not to worry about it unless we want to add AC, at that time we could reevaluate. Â Thanks for the feedback for no charge. If I need help in the future I now trust Moore. Thanks.

Wow! We had appointment today with John Bence from Moore Solar/Heating and was treated so nice. He made things clear to questions we had and my husband and I are very glad to have them to maintain our system and furnace. Thanks John we will be calling again your company for future maintenance. Sean and Stephanie

I happened to call for service on a wall unit heater the very day they added that particular service to their offerings. It's hard to find a company to work on wall units, so I was both happy and a little hesitant as they were new to this kind of service. Nick came and with a little tinkering found an obvious problem. We had just purchased the house so we had no idea what we were dealing with. The unit stopped working again a few days later, and he came back to diagnose that we just needed to rebuilt the thing. No surprise, we talked about it previously and knew that was a possibility. We ordered parts, waited, and they came and rebuilt it a couple of weeks later. Great. Heat restored. A few weeks later it stopped working again. Ugh. Nick was awesome though. We came back on the very day we called and found a sagging wire, no charge, of course, as everything was under warranty. Super professional and really nice. I will use them on our other properties, and I would highly recommend them. Our repair ended up getting about 50% of the way there to just purchasing a new unit. In retrospect, I think I'd just go with a new unit and be done with it for another $1k. Live and learn.

I would like to commend Jorge and Jamison on there excellence and  performance! They completed their work in a timely manner and  exceeded our expectations! We are so happy to have the HVAC working properly now! Thank you!! Jr, the technician, was wonderful to work with, and was very kind about all of the questions we had! Very nice young man!

Service outstanding. Our original service was installed with errors. Moore cam in and started with a full assessment and worked hard to get the repairs covered. They did it. Their repair team (Russell/Ryan) just left... sorted everything. Very professional, efficient, etc. Also a shoutout to Melissa their project coordinator / customer service... she was terrific as well. GREAT TEAM.

Sean came to my home today to do a maintenance on my forced air, and he was fabulous! He has a charismatic personality- very warm, friendly, kind and happy. He was thorough and professional. Sean explained everything and answered all my questions in detail. He went through a very extensive check list and I couldn't recommend him enough!

Great service by Sean from Moore Heating. Thorough diagnostic of system and complete explanation so that we can make informed decisions on heating needs now and in the future. Thanks Moore and thanks Sean!

Thank you to Sean, Nick, Ruby and the folks at Moore! We had a problem with our furnace and the response was quick. Both techs that helped us were knowledgeable, professional, courteous and thoughtful. The business model of this company is one of the highest integrity and customer oriented that I have experienced. For great service and competence, these are the people that you need. Thank you again to all at Moore!

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