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California Showcase Construction

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I'm giving this review based on my experience with their door canvasser and their salesperson. We did not end up going with this company for windows, but I felt they were still worth reviewing, just as some other reviewers have done as well. Their door-to-door person, Chris P., was very respectful in dealing with me. I actually thought he was the mailman or I might not have opened the door. Ha! So I was a bit surprised... but his company was selling replacement windows and I am in the market for a few of those. I figured I may as well get a bid. He left me with a very professional looking flyer, and explained that someone from his company would call in just a few minutes to confirm that I actually want an appointment. I thought this was a very professional way of operating, because it prevents the door-to-door appointment setter from making any "surprise" appointments to meet their quotas. It also gave me time to jump on the internet, look up the company and it's reviews - in time to decide if I wanted to keep the appointment or not. I found they sold a line of decent windows that I did not have a local source for, so we went with it. The salesperson, David McCure, showed up right on time. He was very professional, yet also friendly and - most important to me - respectful to women and in no way condescending. Many, many contractors I've dealt with only look at and talk towards my husband when we are in a conversation. That drives me nuts! David McCure talked with us evenly, and listened attentively to my rather stringent requirements for our project. He seemed like a very reasonable person and was a good salesperson who could converse easily and knew to figure out what it is that we, the potential customers, need and want. So many salespeople just try to sell you a product, not figure out what your needs are...this guy has clearly had a lot of experience working to actually please customers. (I spent 20 years in sales and I have no patience for high-pressure salespeople...so I was pleasantly surprised.) David's candor was refreshing, and both my husband and I liked him. We didn't end up going with their windows because our project is small enough that we plan to tackle it ourselves. However, if we start on a different home project, we will consider this company.

When going door to door, a representative from this company ignored the sign (or can't read) covering the doorbell saying not to ring it because the BABY IS SLEEPING. What part of that did they not understand? Naptime is sacred and they completely ruined it. Jennifer A., you're not a very nice person.

When going door to door, a representative from this company ignored the sign (or can't read) covering the doorbell saying not to ring it because the BABY IS SLEEPING. What part of that did they not understand? Naptime is sacred and they completely ruined it.

Really frustrating this company had a couple field marketers out in my neighborhood going door to door. Tyran chose not to read my sign by the doorbell that says please don't ring the doorbell. Instead he did which caused my dog to bark and wake my newborn, needless to say I was not happy. Our community page had several people that said they had something similar happen to them. To be honest the last thing I'm going to do is patronize a business that can't even respect people's wishes

I had all the windows replaced in my house a few months ago and I couldn't be happier with the way they came out. The whole experience was exceptional. The Windows look amazing! Everyone we dealt with at the company were awesome. Brian, the owner of the company, came out to measure all of our windows and slider. They ordered our windows and slider and came out to install them about 3 or 4 weeks later. They were here about 6 hours total and installed 11 windows and the slider. I highly recommend this company!

Extremely overpriced! Always make sure to get more than 2 bids especially when both quotes are from a different dealer carrying the same window.

You get what you pay for. If you want the best for your home then this is the way to go. A top notch crew who knows what they're doing and a staff who never kept me in the dark. At first I was a little put off by their insisting that both homeowners be present but they want to be sure that no work is done without 100% agreement among the legal owners. That is a level of professionalism that isn't seen much. Major props for that in my book.

This is one of the best window companies I've worked with. quality products professionally installed. they are neat polite courteous and on time their work Ethics are extraordinary. I would highly recommend this company. Their company motto is our most important job is yours and they sure make you feel that way.

If I could give negative or zero stars, I would. Find another contractor, no run, they are horrible and completely unprofessional!! Here's our story: In 2016 a salesman named Joshua knocked on our door, claiming to have a fabulous product that could reduce our energy costs by up to 40%. Well of course this peeked our interest, so my husband invited him in. The product he claimed was so great was Tex-cote. So it was sold to us under the H.E.R.O. program because of the so called energy efficiency. Under the HERO program (SCAM PROGRAM) the contractor is paid by the federal government after the work is complete. You pay the cost in your property taxes each month, until the amount is paid in full, allowing you to right off those taxes on your federal income taxes. There was no money upfront. They would remove all the old stucco and replace with this wonder product called Tex-cote, in which Joshua stated this product consisted of thousands of glass particles in the paint and when the sun hit the paint, the glass particles would defect the sun rays not allowing any heat to be absorb into the wall, thus reducing your energy costs. Sounds great huh??? Their crew showed up, blasted all the old stucco, applied the primer, then the "wonder" paint Tex-cote. This process took a several weeks. I loved the new color and trim of our house. But noticed there was not a significant reduction in our utilities costs. Then 3 months after completion of the project, the stucco was peeling and lifting, and left a large crack in the wall. My husband called their foreman a couple of times and left and message and the call was never returned. Months went by because I wanted to see if my utilities would see a change. I called the utility company and asked for the previous 12 months before the application of Tex-cote and the 12 months after. Well to my surprise, there was a increase in my bill 7 out of the 12 months. There clearly was no change, but an increase. Not seeing a change in my utility bill and being blown off by the foreman, we decided to file a complaint with the California Contractors Board. It took filing a complaint that got their attention and we were able to finally meet the owner of California Showcase, Brian Jones. Him, his foreman, and the office manager made an appointment to come see the crack, and immediately Brian Jones starts playing the blame game. He states, "whoever installed the window did not install it correctly," also stating, "the window is bowed." After paying close to $24,000 for a glorified paint job, you would think Mr. Jones would do whatever possible to make sure he had a satisfied customer. But NO!! Then the foreman walks over to the other side of house and states the stucco is cracking in another area where a new window was installed. It was a crack that you could barely see and after having 2 different reputable general contractors look at it they both stated it is going to crack because its a "cold joint." But Mr. Jones in his arrogance again states "you had butchers work on your house." My husband is very upset at this point and raises his voice, and Jones states, "I won't stand here and get yelled at," and storms off and ends up on our driveway. My husband still upset continues to raise is voice, and Jones states, "you yell at me again, its going to get ugly." Really, so unprofessional, what Mr. Jones didn't realize is my husband is a former Marine and martial artist, so if anything was going to get ugly it would have been Brian Jones' face. You challenge customers to a physical altercation, Brian Jones is a JERK!! The 2 other contractors we spoke with stated the Tex-cote is a joke and they would never use it. Another paint contractor we also spoke with stated if there were millions glass particles in the paint, it would eventually clog up the sprayers. If there was a issue about the installation of the windows, why was it not addressed in the beginning?

Love this company! We got the Front Windows, French Doors and a beautiful patio cover that we were able to finance with them. They were very professional, courteous, and worked around our schedule from start to finish!

Showing 1-10 of 103 reviews
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