We are living through an unprecedented time as we work to keep our communities, our colleagues and our families safe in the face of the coronavirus.
At Renovate America, the health and safety of our co-workers is a priority during this uncertain and evolving health crisis. We are committed to consistent and concise communication with you throughout this time, and this includes providing a clear understanding of how Renovate America plans to provide support to you, our customer. I assure you that we are here for you and are committed to providing a high level of service during these trying times.
We have already provided our teammates with the necessary tools to properly support our business, our operations and our sales efforts should we be required to staff support operations remotely. Regardless of this fluid situation, our commitment remains that all business activities, meetings and customer support, including call center service will remain fully operational to meet your needs. We are currently pressure testing this initiative this week to make sure our quality of service to you remains high and is not compromised.
We know this is a difficult time, and we are working hard to make sure we support our customers in every way we can. The health and safety of all in our community are most important at this time. We are with you and desire to partner with you to serve your employees and customers. We have a talented and committed team and remain confident, through our partnership with you, we will persevere and come out the other end stronger together.
Renovate America is committed to improving upon our technology, product offerings as well as pricings to our customers. This will continue and we look forward to updating you further on improvements in the coming days and weeks ahead.
We will continue to communicate with you in the coming days. Should you need any support, please know we are here to help and please don’t hesitate to reach out to your sales partner.
CEO, Renovate America