Our friendly customer support team is here for youseven days a week. Support team hours:Mon-Fri 7 a.m.-9 p.m.,
Sat 8 a.m.-8 p.m., Sun 8:30 a.m.-5 p.m. (Pacific Time)
To Learn About HERO:
phone: 855-HERO-411 (855-437-6411)
email: info@renovateamerica.com
Support for Existing Customers:
phone: 855-225-HERO (855-225-4376)
email: hpa@renovateamerica.com
For more information on selling or refinancing your HERO-improved home,visit our FAQs.
A secure online portal for contractors built to make the Renovate America process as easy as possible.
HERO Property Advisors is a group dedicated to helping the real estate community throughout the entire process of a transaction. They are available to answer any questions about buying, selling or refinancing a HERO-improved home.
phone: 855-225-HERO (855-225-4376)
To request a pay-down or pay-off statement, you can now log into the Balance Information Center to process payment requests. In the Balance Information Center, you can see an estimated balance, request a detailed statement, and/or request a pay-down or pay-off statement.
Renovate America offers two consumer financing options for home improvements: HERO financing and Benji financing.
How you get approved: Eligibility for HERO is based on factors including your home equity, household income, debt obligations, and the products you want to finance. These criteria may vary by jurisdiction. Residential properties with up to four units may be eligible. Benji is primarily based on your credit score.
Which home improvements are eligible: Nearly every type of home improvement project can be financed using Benji, and only energy-efficient, water-efficient or hurricane protection projects may qualify for HERO Program. Specific product eligibility varies by state.
How you pay back the financing: HERO is secured by your home and allows you to repay through your property taxes. Benji financing is paid back in traditional monthly payments.
HERO is currently available in California, Florida, and Missouri. Benji is currently available in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wyoming, and District of Columbia. We are expanding to cover more communities.
Apply for Benji through a contractor who is part of the Renovate America network. Applications are accepted through the online application, mobile application or with the assistance of a Benji customer service representative. Contact a representative at 844-GO-BENJI.
Learn More About BenjiIf you live in a city or county where HERO has been approved by the local government, you can apply for HERO financing.
See participating communitiesFor a full list of company contact information, please visit our Contact Us page.
HERO is a property assessed clean energy financing program administered by Renovate America. Benji refers to two separate financing products: unsecured financing offered through Renovate America Financing and participating home improvement contractors, and secured loans made by Connexus Credit Union, a Wisconsin-chartered credit union. Renovate America Financing is a wholly-owned subsidiary of Renovate America. Renovate America and Renovate America Financing are not affiliates of Connexus Credit Union or any home improvement contractors.
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